Just Say Hello


Just say hello, Just listen, Just reach out. 



Hear from individuals and organisations across Suffolk about how a simple 'Hello' can help. 

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Coping alone? 

Get Help with Suicidal Thoughts 



Call: 116 123

Email: jo@samaritans.org

A listening ear for confidential support 24/7, 265 days a year.



0800 58 58 58 

Men's helpline 5pm-Midnight 



Text Shout to 85258 

24/7 Crisis Text Line 



0800 068 4141 

Young people's helpline 2-10pm


Find out more about suicide prevention in Suffolk.

Zero Suicide Alliance training

Everyone in Suffolk can play their part by talking openly about their mental health and knowing that help is available. Free online training is available from the Zero Suicide Alliance that can help give people the knowledge and the confidence to talk to someone who might be at risk of or thinking about suicide.


Take the training here


If you or someone you know is in mental health crisis and requires serious or life-threatening emergency mental or physical care, dial 999 immediately.


Further Support available:


Suffolk Mind

Guidance about having conversations with others and understanding emotional needs: World Suicide Prevention Day - support resources - Suffolk Mind


NSFT Wellbeing Service

Wellbeing Suffolk provide a range of support for people with common mental health and emotional issues, such as low mood, depression or stress. We work with you to help you make the necessary changes to improve your wellbeing and quality of life. Our services are free and are available for people aged 16 or over.

call: 0300 123 1503 8am-8pm, or visit www.wellbeingnands.co.uk


NHS 111

Call 111, and ask for option 2 for mental health support in a crisis.


Stay Alive

The award-winning Stay Alive App is available to download.



Visit www.kooth.com

Free, safe and anonymous online support for 11-25 year olds including:

  • Virtual chat sessions with friendly counsellors.
  • One-to-one text-based chats.
  • Peer-to-peer support.
  • Live online moderated forums.
  • A range of self-help materials.
  • Journals and goal trackers to reflect your thoughts.


The Source 

Information and advice for young people in Suffolk 



ChatHealth is an easy way for young people (aged 11-19 years) to confidentially ask for help about a range of issues, or make an appointment with a school nurse, by sending a text message.  

This service is provided by Suffolk County Council's School Nursing Service covering all of Suffolk including Lowestoft and Waveney and aims to provide timely and convenient access to confidential health advice for students, including issues about

  • Sexual health
  • Emotional health and wellbeing
  • Bullying
  • Healthy eating
  • Smoking, drugs and alcohol
  • Self harm
  • General health concerns

School nursing | Suffolk County Council


Suicide bereavement support

Bereaved by Suicide Services - Victim Support

Provided by Victim support.