Family 2020

Family 2020 is our five year partnership plan to transform the way that families are supported in Suffolk. 

Our vision is that all children and families in Suffolk have the right to:

  • Be safe
  • The best education
  • Physical and emotional health
  • Successful preparation for adulthood and employment

Too many children and families do not have these opportunities and we are committed to changing that. We must be brave and change the way we work to deliver this.

This is a large programme of work, with three changes to the way we design and deliver services:

1. Understand and anticipate families’ needs – integrating our data into a single child record, developing a universal needs assessment, identifying hidden needs and future needs, and targeting individuals and their families.

2. Reach out and respond – developing early help interventions to target individuals, building on Signs of Safety ethos to create a more compassionate system design that is pro-active, reducing demand to acute and statutory services (creating capacity for those most in need). New interventions will make much better use of community, universal and digital resources.

3. Integrate to manage demand across the system – a single point of access to manage demand and make best use of system resources with every referral receiving appropriate support, integrated commissioning and service design to move funding from acute to early help.





Read our strategy 

Family 2020 Academic Research


Suffolk County Council has commissioned NEF Consulting, part of the New Economics Foundation, and UCL Institute of Health Equity to review the research and assess the evidence base behind its Family 2020 strategy.

Family 2020 is an innovative and outcomes-led strategy that addresses a fundamental need: to maintain and improve the level of support to families at a time of increasingly scarce resources. This imperative requires local authorities to find more targeted and creative ways of delivering services for families and communities. The aim of this work is to present evidence drawn from a review of both academic and grey literature, and gained directly from commissioners and other stakeholders in the UK, to support or challenge the specific elements of the Family 2020 Strategy.