Children and Young People's Emotional Health and Wellbeing

Growing up is meant to be one of the very best times in anyone’s life but it can also be tough. 

At least one in four of us will experience problems at some point in our lives.  Although mental health issues are relatively common, it is often the case that children and young people don’t get the help they need as quickly as they should. As a result, mental health difficulties such as anxiety, low mood, depression, conduct disorders and eating disorders can stop some young people achieving what they want in life and making a full contribution to society.

One in ten children needs support or treatment for mental health problems. These range from short spells of depression or anxiety through to severe and persistent conditions that can isolate, disrupt and frighten those who experience them. Sometimes it can feel like we don't have any control over what we think or how we feel. But by making simple changes to our lives, we can make a real difference to our mental health

Where can I get help?

Suffolk Children and Young People's Emotional Wellbeing Hub

The Emotional Wellbeing Hub provides:

  • A multi-agency team of Emotional Wellbeing Practitioners for expert information, advice and support.
  • An online referral form for anyone concerned about a child or young person’s emotional wellbeing and mental health. Young people can also self-refer.
  • A consultation helpline for emotional wellbeing and mental health issues relating to children & young people.

The Emotional Wellbeing Hub replaces the NSFT (Norfolk & Suffolk Foundation Trust) Access and Assessment Service for 0-25-year olds, providing a simple process for families, young people, and professionals to make a referral or get advice about wellbeing and mental health services.

Contact the Emotional Wellbeing Hub on: 0345 600 2090, open Monday to Friday 8am – 7.30pm.

Referrals can be made online via the Emotional Wellbeing Gateway website at:


Help your family stay mentally well through Suffolk’s new online ‘Emotional Wellbeing Gateway’.

Families and professionals looking for emotional wellbeing and mental health support can find practical advice and local support services on the new Emotional Wellbeing Gateway website.


For online help and support around dealing with emotional or mental health difficulties, visit Young Minds. 

The Source young people's website also has lots of information, advice and resources to support you.

In person:

If you are worried about your emotional wellbeing, contact your GP. There is no difference between seeing your GP for physical health or emotional health issues, and they will be able to help you. You can go to your GP for help at any age. Anything you talk about is confidential and will be kept between you and your doctor.

You can go to your GP for help at any age. Anything you talk about is confidential and will be kept between you and your doctor.

You can also talk with your teacher, school nurse or a member of staff at your school that you trust and let them know how you are feeling and ask for help.

If you're 16 or over, you can also refer yourself for free support from the Wellbeing Service. This could be in the form of short term counselling or a telephone call from a professional, or wellbeing workshops or classes. For more information, visit the Wellbeing Service website.

If you're aged 11-19, you can use the ChatHealth service provided by School Nurses.


If you are a parent, carer or adult worried about a child or young person's emotional wellbeing or mental health you can also follow the advice above. All of the suggested provision also offer advice and guidance for parents and carers.

Are you interested in improving how we promote good emotional wellbeing and mental health?

We have networks of both young people and parents/carers who are helping health and county council leads work with communities, voluntary organisations and services to understand what is needed and find ways to put help, support and treatment services in place.

Please contact any of the above if you want to join in the debate and work with us to make things better.

The Source - Information and advice for young people in Suffolk