Coping with Bereavement

During the current coronavirus pandemic, many people are experiencing tragic loss of life under difficult circumstances. It is important to know what support is available in Suffolk and this page brings together resources and information in one place under three headings:  a) Self-help and information booklets b) Local resources and c) National resources. 

Self-help and information booklets

The British Psychological Society have a 12 page guide called Supporting yourself and others - Coping with death and grief during the Covid-19 pandemic
A booklet called Coping with Bereavement has been created at this time of COVID-19 that looks at bereavement, coping with trauma and getting through the dark hours and days that loss brings us. 
A booklet providing information and support available for different Faiths: Support Systems for bereavement and funerals within faith communities in Suffolk by Cynthia Capey – Interfaith Consultant at the East of England Faiths Agency and The Faith and Spirituality Network (Suffolk). 

Local resources

Suffolk Cruse is available to give to support to both adults and children and young people.
Click here for the Suffolk Cruse website
Phone: 01473 230888

Suffolk Cruse Bereavement Care logo

St Elizabeth Hospice Bereavement support

LivingGrief bereavement support & 565 Service for children and families

LivingGrief is the St Elizabeth Hospice bereavement service.

We are here to help open up conversations about grief and support you and loved ones throughout bereavement. Together, we can talk about grief.

LivingGrief is available to anyone affected by grief from a progressive, life-limiting illness or from COVID-19.

You do not need to have had previous contact with the hospice to access our bereavement services. For those living in Great Yarmouth and Waveney, we provide support to those known to the hospice already.

Explore our website to access leaflets, resources, instant chat, counselling support and free online group support through LivingGrief Sessions.

You can also contact the enquiry line, Monday – Friday, 9am – 4pm, on 0300 303 5196.

565 Service provides emotional support for children, young people and families living with a family member with progressive illness.

The service also provides bereavement support following the loss of a loved one, via family meetings, one to one counselling and group work.

We have lots of useful information tailored for parents, schools and children, including a range of activities suitable for people of younger ages.


St Nicholas Hospice Care: Living with Bereavement

St Nicholas Hospice Care is a local charity based in West Suffolk and Thetford and provides support to people living with dying, caring and grief.  Their services are not just for patients, but for their family and friends too. They include everything from specialist medical care to bereavement support and practical help. Care and support is provided Hospice or in the community, wherever a person calls home.

The following pages provide links to support offered to different groups:

Supporting bereaved children and young-people

Nicky's Way

Bereavement and wellbeing resources-for-adults

Spiritual support for people in our care and in the community

Their Family Support Team have gathered a list of services, local and national, which can offer support.

Please visit their website for more information on services and resources.  They also have a 24/7 advice line, 01284 766133, which provides advice to families, carers and health professionals (e.g. GPs, community nurses, care homes) on symptom management and end-of-life care

St Nicholas Hospice Care

St Helena hospice: Bereavement support Service

St Helena supports adults and children in north east Essex who are facing bereavement regardless of the cause of death or where their loved one has died; our bereavement support service is open to everyone.

Each person is affected differently by bereavement and we aim to support you by helping your life to go on in the face of bereavement. The support we offer to you is dependent on, and tailored to, your needs, which we identify in your assessment based on the answers you give in your referral.

You can find useful resources and documents as well as more information about our bereavement service

To refer yourself or someone else for bereavement support, please visit our website 

How we can help you with bereavement support

St Helena logo


Suffolk Wellbeing Service

The Suffolk Wellbeing Service offers a live webinar exploring how we cope with bereavement in these challenging times. The session will offer an opportunity to look at the particular difficulties of bereavement and grief during coronavirus.

This is a live online presentation, where you log in on your computer, phone or tablet. A clinician will present the workshop via webcam. You will not be seen by other attendees and you can ask questions to the facilitator in real time via a chat function that is private and not visible to the rest of the group.

You will need to book in at least 24 hours before a webinar is due to start.


If you, or someone you know needs emotional and/or practical support following a traumatic death, the following organisations can help:

Norfolk and Suffolk Victim Care


This service is delivered by Victim Support and funded by Norfolk and Suffolk Police and Crime Commissioners. The service provides practical and emotional support to victims and witnesses of crime, including where they are not the direct victim.

Hours: 8am to 5pm Monday to Friday

Phone: 0300 303 3706


Referral forms and further details can be found on the website.


Victim Support 


Losing a loved one to suicide is an extremely traumatic experience. Victim Support’s Bereaved by Suicide Service aims to ease the distress and improve the wellbeing of those in Suffolk and Colchester and Tendring who have been bereaved by suicide. The service provides emotional support, practical help and signposting to other organisations.

This is an all-age service to support all residents in Suffolk and North East Essex, with the exception of the Waveney area of Suffolk. Trained staff will be equipped to signpost to support for Waveney residents and those who live outside of North East Essex.

The service is free and confidential.


The national Support line service is available 24/7 on: 08 08 16 89 111

LiveChat facility available 24/7.


Hope after Suicide Loss (HOPE)


Hope after Suicide Loss (HOPE) offers free ongoing support to adults affected by suicide loss, covering the Suffolk area, along with areas of Norfolk and North Essex. They provide telephone support, online group support, and face to face group support.

Phone: 07531 087623 

Website: Hope after Suicide Loss (HOPE)





Samaritans works to make sure there's always someone there for anyone who needs someone.

Hours: Anytime, day or night

Phone: 116 123



Samaritans are available 24 hours-a-day, 365 days-a-year. 

Survivors of Bereavement by Suicide (SoBS)

We recognise that those who have been impacted by a suicide loss, may suffer from an intense form of grief, that can last for many years and carries with it many complexities of guilt, shame and stigma. So, as a National Charity we are also offering the following services:

  • Virtual Support Groups to access please visit our website
  • Men only virtual support group called bereaveMENt (run by established male volunteers)
  • Women Speaking Punjabi virtual support group (run by our Birmingham support group volunteers)
  • Online community forum which can be access via our website
  • Peer led, self-help support groups (face to face currently suspended)

All of our services are provided by our volunteers who have been impacted by loss to suicide - they are free and are open-ended to anyone over 18 years.


National resources

Cruse is a national organisation that provides both local and national support. They offer a range of free confidential support for adults and children. Cruse have put together various resources to share how bereavement and grief may be affected by this pandemic. It covers some of the different situations and emotions bereaved people may have to deal with.
Coronavirus: Dealing with bereavement and grief 
Free phone helpline: 0808 808 1677
Monday & Friday 9.30-5pm (excluding bank holidays)
Tuesday, Wednesday and Thursday 9.30-8pm


A range of booklets to help with bereavement:

NHS advice to help cope with bereavement

NHS advice for young people with bereavement  

The NHS Wales compact guide covering a range of concerns and particular needs when facing bereavement  

Sue Ryder:
They offer free and professional video counselling to anyone living in the UK and 18+.

The charity provides information on bereavement, where to go for support, and suggestions for helping yourself and others through grief. 

At a To find support appropriate to your situation.

You can search under location for both the NATIONAL ORGANISATIONS as well as your COUNTY (or CITY where appropriate) and neighbouring counties for services nearby

For young people

Find local bereavement and community support services on the Emotional Wellbeing Gateway

When someone dies - bereavement support for young people